In a recent meeting, Mr.Krishna Varadharajan - HR Consultant spoke about managing manpower. He touched upon various topics like empathy, growth opportunity, motivating your employees etc. He used a simple grid to explain the attitude of an employee and gave probable solutions to it.
He called it as Skill - Interest matrix. While it is desirable to have skilled-interested employees for maximum result, in many a times such an employee is created over a period of time by proper handling.
As per the above mentioned matrix,
He called it as Skill - Interest matrix. While it is desirable to have skilled-interested employees for maximum result, in many a times such an employee is created over a period of time by proper handling.
As per the above mentioned matrix,
- The first quadrant : Skilled-Interested employees are the best of lot - deserving promotions, retentions and remuneration revisions. It is these involved employees who shoulder your responsibility and see the organization grows. These employees are usually ready for higher responsibilities.
- In the next quadrant, you have Interested employees but with less skills. These employees can be trained and made skilled. Once they are technically sound, they could be assets for the organization. You need to spend on traning these employees.
- The 3rd quadrant employees are skilled - but not interested. They lack motivation. They need more of counselling. They might feel insecured since some junior employee could have got recognized. He may suspect partiality treatment given to some of his collegues. Once assured of their growth and understand their responsibility in the organization, this employee could be asset. Salary revision could be one of the answers but not entirely. You need to sit with them and motivate them. Demotivated employees are contagious. Hence it is better to solve it at earliest.
- The 4th quadrant employee does not have the skill - nor is interested. It is wiser to chuck out this category of employee and replace them with deserving candidates. Usually these category of employees are the trouble mongers.



